privacy policy.

Le Gassick HVAC & Mechanical Services complies with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth) (Privacy Act).

The Australian Privacy Principles (APPs) govern how we collect, use, store, disclose, and dispose of personal information. We are committed to protecting the privacy of individuals and have implemented policies and practices designed to safeguard personal information.

This policy outlines the types of personal information we collect and hold, how that information is used, the circumstances in which it may be disclosed, and the measures we take to protect it. It also explains how you can access or request corrections to your personal information, along with other important details about how we manage and protect your privacy.

information we collect.

We may collect personal information that you voluntarily provide to us when you:

• Submit a contact form

• Request a quote

• Send us an email

• Call or communicate with us through the website

The information we may collect includes:

• Name

• Email address

• Phone number

• Business or property address

• Details about the services you request

how we use your information.

We use the information we collect to:

• Respond to enquiries and quote requests

• Provide HVAC and mechanical services

• Communicate with customers regarding jobs or service requests

• Improve our website and services

• Maintain internal records

We only collect information that is reasonably necessary for our business activities.

cookies and website analytics.

Our website may use cookies or basic analytics tools to understand how visitors use the site and to improve performance.

Cookies are small files stored on your device that help websites function properly. You can disable cookies through your browser settings if you prefer.

sharing your information.

Le Gassick HVAC & Mechanical Services does not sell, rent, or trade your personal information.

We may share information only when necessary with:

• Contractors or technicians performing requested services

• Website hosting or IT service providers

• Government authorities where required by law

All service providers are expected to keep your information confidential.

data security.

We take reasonable steps to protect your personal information from misuse, interference, loss, or unauthorised access.

While we aim to protect your information, no internet transmission is completely secure.

third-party links.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

access and correction.

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or out of date.

To make a request, please contact us using the details below.

changes to this policy.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.

contact us.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Le Gassick HVAC & Mechanical Services

Email: admin@lgmech.com.au
Website: https://www.lgmech.com.au